Analyse & Audit

An audit of your current performance is the foundation of any successful eCommerce growth strategy. This phase involves a comprehensive investigation into all facets of your business, with a focus on key performance metrics, customer behaviour, and operational efficiency. Together, let’s build a clear, holistic understanding of where your business stands today—its challenges and the opportunities that can drive meaningful growth.

How Does it Work?

    • Understanding your short and long term goals.

    • Delving into who your customers are, their purchasing behaviour, and what motivates them to purchase from your brand.

    • Identifying roadblocks, and assessing what’s working and what’s not working in current aspects of the business.

    • Analysing your website’s design, navigation, and usability.

    • Evaluating site speed and looking for any technical issues that may be causing delays.

    • Ensuring your site is optimised for mobile users.

    • Examining the key steps in your sales funnel to identify where users drop off, helping us uncover opportunities for sales.

    • Assessing the quality of your product descriptions, images, and other key content pages.

    • Putting necessary tracking in place to capture important data about visitor behaviour.

    • Tracking essential performance metrics for analysis.

    • Analysing the effectiveness of current marketing campaigns.

What do you Receive From Us?

  • This will highlight your key objectives, challenges, and growth opportunities.

  • Your website’s performance, including recommendations for improving user experience and functionality. 

  • Your current e-commerce and marketing metrics, with actionable insights on how to optimise campaigns, increase customer retention, and grow revenue.

FAQs

  • Yes! We recommend engaging our services on a retainer basis, giving you consistent, ongoing support from a team that truly understands your business inside and out.

  • We specialise in working with premium fashion, beauty and lifestyle brands.

  • Please collate any brand guideline documents you have. We also require access to all existing analytics tools you have in place to ensure a comprehensive understanding of your data. Leave everything else to us.

  • This is highly dependent on how much support you will require, and we offer different levels of assistance depending on your needs and budget. We can discuss this in more detail during an introductory call, and it can be reviewed and adjusted during our time working together.

  • We’ll be able to confirm timings in more detail once we’ve discussed the scope of your project. We’ll share a detailed project plan with you once we’ve started working together. If you would like to book an introductory call, click here.